New Patients

When you walk into Mermaid Smiles, your senses will be delighted. Calming aromatherapy diffuses in the air. Soft music plays in the background. Our warm and welcoming staff will greet you and offer you water, tea or coffee.

In our relaxed, open lounge, you can sit in peace until your appointment time. Once you’re in the dental chair, you can feel free to choose a Netflix programme to watch during your treatment.

What to Bring

If you have previous X-rays or treatment plans, please bring them along. You can also complete the new patient paperwork before arriving to save time.

meet our team
receptionist on work
meet our team
mermaid smiles

What to Expect

Our new patient visits last for an hour. You’ll get our full attention and never feel rushed. We’ll get to know you and discuss your concerns or goals. You have two options for your first appointment:

  • An examination
  • A cleaning and examination

The examination consists of a full mouth exam, the necessary X-rays and the creation of a treatment plan.

Making You Feel Comfortable

Have you ever felt nervous when visiting the dentist? We want to help you enjoy your experience with us. We’ve thought through each aspect of your visit, putting ourselves in your shoes. If you feel anxious, we have happy gas, sedation and noise cancelling headphones available.


If you’re interested in facial threading, skin needling, anti-wrinkle injectables or dermal fillers, book a complimentary consultation. Contact us today!